Terms and Conditions

1. Acceptance of Terms

By accessing and using the services provided by Clearbuildinfo, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

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2. Services Description

Clearbuildinfo specializes in providing comprehensive social media marketing (SMM) promotion and management services, including but not limited to:

• Social Media Strategy Development: Creating customized strategies tailored to your brand's objectives and target audience
• Content Creation and Curation: Developing engaging posts, graphics, videos, and other multimedia content
• Account Management: Managing your social media profiles across various platforms including Facebook, Instagram, Twitter, LinkedIn, and others
• Community Engagement: Responding to comments, messages, and fostering meaningful interactions with your audience
• Analytics and Reporting: Providing detailed insights and performance metrics to track campaign success
• Paid Advertising Campaigns: Creating and managing targeted advertising campaigns to maximize reach and conversions

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3. User Obligations and Responsibilities

As a client of Clearbuildinfo, you agree to:

1. Provide Accurate Information: Supply truthful, accurate, and complete information about your business, products, or services
2. Grant Necessary Access: Provide appropriate access credentials to your social media accounts and other relevant platforms
3. Timely Communication: Respond promptly to our requests for information, feedback, or approvals
4. Compliance with Laws: Ensure that all content, products, and services promoted comply with applicable laws and regulations
5. Respect Intellectual Property: Guarantee that you have the right to use all materials, images, logos, and content provided to us
6. Payment Obligations: Make timely payments according to the agreed-upon terms and pricing structure

3.1 Prohibited Activities

You agree not to use our services for any unlawful purposes or to promote:

• Illegal products, services, or activities
• Content that is defamatory, obscene, or offensive
• Fraudulent schemes or misleading information
• Spam, malware, or any form of harmful content
• Violation of third-party intellectual property rights

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4. Payment Terms and Pricing

All services are provided based on the pricing structure agreed upon at the time of contract signing. Payment terms include:

• Service Packages: We offer various service packages with different pricing tiers based on scope and duration
• Payment Schedule: Payments may be required monthly, quarterly, or according to project milestones
• Late Payments: Late payments may result in service suspension and additional fees
• Refund Policy: Refunds are handled on a case-by-case basis and may be subject to service completion percentage
• Price Changes: We reserve the right to modify pricing with 30 days' advance notice

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5. Intellectual Property Rights

All original content, strategies, and materials created by Clearbuildinfo remain our intellectual property until full payment is received. Upon completion of payment:

• You receive full rights to use the content created specifically for your campaigns
• Our proprietary methodologies, tools, and templates remain the property of Clearbuildinfo
• You grant us permission to use your brand name and campaign results as case studies or portfolio pieces unless otherwise agreed

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6. Confidentiality and Data Protection

We take your privacy and data security seriously. We commit to:

• Maintaining the confidentiality of all sensitive business information shared with us
• Implementing appropriate security measures to protect your data
• Not sharing your information with third parties without your explicit consent
• Complying with applicable data protection regulations including GDPR

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7. Limitation of Liability

While we strive to deliver exceptional results, social media marketing outcomes can vary based on numerous factors beyond our control. Therefore:

• We do not guarantee specific results, follower counts, or engagement rates
• We are not liable for any indirect, incidental, or consequential damages arising from our services
• Our total liability shall not exceed the amount paid for services in the preceding three months
• We are not responsible for changes to social media platform algorithms, policies, or account suspensions

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8. Service Termination

Either party may terminate the service agreement under the following conditions:

• By Client: With 30 days' written notice, subject to payment for services rendered
• By Clearbuildinfo: Immediately if client violates these terms or engages in prohibited activities
• Mutual Agreement: Both parties may agree to terminate services at any time

Upon termination, you will receive all completed work, and access credentials will be returned to you.

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9. Dispute Resolution

In the event of any disputes arising from these Terms and Conditions or our services:

1. Parties agree to first attempt resolution through good-faith negotiations
2. If negotiations fail, disputes will be submitted to mediation before pursuing legal action
3. These terms shall be governed by the laws of Bulgaria
4. Any legal proceedings shall be conducted in Sofia, Bulgaria

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10. General Provisions

Force Majeure: Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, or technical failures.

Severability: If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement: These Terms and Conditions, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between parties.

Assignment: You may not assign or transfer your rights under these terms without our prior written consent.

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